Text or talk face-to-face?

In today’s world there is so much technology available to us, and often this technology tries to help us by making things easier.  However, this is not always the case.  For example, have you ever gotten into an argument over text message?  Think back – what would have happened if the conversation happened face-to-face?  Take a look at this video below for an example from the Community Healthcare Network.

Photo Credit: Ktoine via Compfight cc

What are your thoughts on the video? Why do you think it went differently in person versus over text?  Do you have a similar experience that you would like to share?  If so, we’d love to hear in the comment section below.